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Terms and conditions

Welcome to Orange 3 House.

Here you’ll find some important information concerning your stay with us. 

Our check-in schedule is from 14h00 – 22h00. If your apartment isn’t ready you can leave the luggage with us without any extra cost and then come back when the rooms is ready.

After the check-in schedule an extra fee of 15€ can be charged.

We don’t have reception, so please inform us of your arrival hour so we can be there to welcome you.

Our checkout schedule is until 12h00, but you can leave your luggage with us.

At the moment of the reservation and to guarantee the reservation, we’ll ask for you to pay a deposit of 50% of the total, for refundable reservations or the total amount, for non refundable reservations. The deposit payment can be by credit card, paypal (commission is added) and bank transfer.

when applicable, the rest to pay for your stay can be paid by cash or credit card (VISA or MasterCard).

For refundable reservations, if a cancellation request is sent 15 days prior the arrival date, the deposit will be fully refunded. No deposit will be refunded for cancellations within less than 15 days before the arrival date, and the full amount of the reservation cost will be charged.

The Touristic City Tax (2€ per person, per night) is not included in the value of your stay and will be paid on site.

This tax is charged to guests 13 years and the maximum is 14 € per guest.

If you find any unpleasant situation at the units, please inform us immediately to help us to make your stay as pleasant as possible.

Any damage or theft in the units during your stay, it is your responsibility and we will debit at your account the value of the repair or replacement through the credit card data provided by you during your reservation.

Any extra expenses that have not been reported at the check-out can be charged and debited to your account via the credit card data provided by you during your reservation.

We accept small pets up to 10 kg, with an extra fee of 10€ per day, on prior request. Maximum one pet per stay.

For further information, please contact us.

See you soon.

  

 

 

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